If you’ve had a change of heart (we get it), please email us at hello@blkswn.com with your order number as soon as possible. We’ll do our best to accommodate any edits or cancellations.

That said, once your order has been processed, it may be too far along for us to make changes — but we’ll always try to help where we can.

Yes, darling — we offer free worldwide shipping on all orders placed at blkswn.com.

Here’s what to expect:
• US orders: 2–4 working days
• Europe: 1–3 working days
• Rest of the world: 3-5 working days

Absolutely. Once your order has been dispatched, you’ll receive a shipping confirmation email from DHL with a tracking link and number.

From there, you can:
• Track your order in real time
• Add delivery instructions (like leaving it with a neighbour)
• Request a delivery address change — just note, this must be within the same country as the original address.

Your BLKSWN piece is on its way — and we know you can’t wait to unwrap it.

We ship all BLKSWN orders with DHL Express — fast, reliable, and fully trackable from our door to yours.

Because your delivery experience should feel just as elevated as what’s inside the box.

We hope you absolutely adore your BLKSWN piece — but if it’s not quite right, you’re welcome to return it for an exchange or refund within 14 days of receiving your order.

For all the finer details, see our full Returns Policy.

We wish we could make those fees disappear, but unfortunately, duties and taxes paid at customs are non-refundable.

Thanks for understanding—your BLKSWN piece is worth every penny!

Our collections are designed to feel exclusive and tightly held — once a seasonal piece sells out, we don’t typically restock.

We believe in keeping things special, so when you own a BLKSWN piece, you’re part of a very limited circle.

Every BLKSWN piece arrives nestled in delicate tissue paper inside our signature branded box — already perfect for gifting straight out of the box.

For a closer look at our packaging, visit our Packaging page.